Terms of Service

Terms of Service

By accessing our website or booking an appointment with Heads Up Beauty Spa, you agree to these Terms of Service.



Salon Services

Services are provided based on consultation, hair condition, individual needs, and professional assessment. Results may vary from client to client, and specific results cannot be guaranteed.Clients are expected to provide accurate information about their hair history, treatments, products, allergies, sensitivities, and other information that may be relevant to their service.



Appointments

Appointments are reserved specifically for each client. Please arrive on time. Late arrivals may result in a shortened service or the need to reschedule.



Booking Fee

$25 booking fee is required to reserve an appointment. The $25 booking fee is deducted from your final service fee when you complete your appointment.



Cancellations & Refunds

Appointments must be cancelled or rescheduled with at least 48 hours' notice to qualify for a refund of the $25 booking fee.

Appointments cancelled with less than 48 hours' notice, missed appointments, or no-shows do not qualify for a refund of the booking fee.



Right to Refuse or Reschedule Service

We reserve the right to refuse, modify, or reschedule a service when necessary for safety, hair condition, scheduling, or other legitimate business reasons.



Website Content

The information on this website is provided for general informational purposes. We make reasonable efforts to keep information accurate but do not guarantee that all website content is complete, current, or error-free.



Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this website.